Common queries answered
Frequently asked Questions
We will make every attempt to deliver your order within 2 hours from verification of your payment. For more information on delivery please refer to our Delivery Policy.
For all issues concerning returns, exchanges and refunds please refer to our full Returns and Refunds Policy.
You can edit your shipping or delivery address from My Accounts tab by logging into our website.
To login please click here.
If you have already placed your order and would like to change the delivery address, please change it from the website and get in touch with us via Viber/WhatsApp or call us.
To track the status of your order, login to our website, go to My Accounts Tab and under Orders you will see details of all your orders listed.
To login please click here.
If you have any issues, comments or feedback, you can reach us from our Contacts page on our website or by Viber/WhatsApp or by calling our hotline number +960 7916004.
If you have given us an incorrect shipping or delivery address at the time of placing your order, it is important that you get in touch with us immediately by either Viber/WhatsApp or calling us on our hotline number +960 7916004.
We only deliver to Male’ and Hulhumale at present. Alternatively you may also chose to place order from our website to opt to pick up your order from Qrocery store at H. Fohgasge, Kaasinjee, Male’, Maldives during our opening hours. If you opt to pick up your order, please specify at the checkout.
Generally we work to deliver your orders within two hours after confirmation of payment, subject to availability. Specific delivery durations are provided on our website and please also refer to our Delivery Policy for more information.